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FORGEBOX Privacy Policy

If you are an Forgebox user or just visiting this website, this policy applies to you. We act as the data controller of personal data. This means that we determine how and why your data are processed. You are responsible for reading this Privacy Policy.

Our Commitment

We are committed to collect, use and store your personal data in a secure way. We are committed to only use your personal data for the specific purposes stated in his privacy policy. We are committed to keep you informed about how we use your information and whom we give it to.

When and how we collect data

From the first moment you interact with this website we are collecting your data. Sometimes you provide us with data, sometimes data about you is collected automatically.

Data we collect automatically

  • You browse any page of ForgeBox
  • You request a demo of ForgeBox
  • You upload a packge to ForgeBox
  • You download a package from ForgeBox

Data we collect automatically

  • You register to use ForgeBox
  • You send us questions or support requests
  • You opt-in to marketing messages

Types of data we collect

User Details

  • First Name
  • Last Name
  • Email
  • Twitter URL
  • Blog URL
  • Other URL you provide
  • Linkedin URL
  • Facebook URL
  • Github URL
  • Gravatar

Other data that identifies you

  • Your IP address
  • Browser type and version
  • Time zone setting
  • Geolocation about where you might be
  • Operating system and version

Data on how you use ForgeBox

  • Pages you visit
  • Time you spent on each page
  • The actions you take on each page

No sensitive data

We do not collect data about your racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, generic data, biometric data, health data, data about your sexual life or orientation, and offences or alleged offences.

How and why we use your data

We only use your data for certain reasons and where we have legal basis to do so. Here are the reasons for which we process your data.

Managing ForgeBox Repository

ForgeBox is a public directory where you can store and share code packages. All your user data is publicly visible along the repositories you upload for informational and organizational purposes.

Improving Forgebox

Gaining insights from your use of ForgeBox including package downloads. Testing features, Interacting with feedback platforms and questionnaires, managing landing pages, heat mapping our site, traffic optimization and data analysis and research, including profiling and the use of machine learning and other techniques over you data and in some cases third parties to do this.

Customer Support

Notifying you of any changes to our service, solving issues via support platforms, chats, phone or email including bug fixing.

Marketing purposes (with your consent)

Sending you emails and messages about new features, products and services and related content.

Your Rights

You can choose not to provide us personal data

You can still continue to visit the ForgeBox site and browse it pages, but we will not be able to maintain a registered account and upload/download packages.

You can turn off cookies in your browser by changing its settings.

You can block cookies by activating a setting in your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use the ForgeBox site and browse its pages but you will not be able to maintain a logged-in session.

You can ask us not to use your data for marketing

We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at [email protected]

You have the right to:

  • Access information we have hold bout you
  • Correct any inaccurate personal data about you
  • Object to us using your data for profiling you or making automated decisions about you
  • Port your data to another service (we'll give you a copy of your data in JSON)
  • To be "forgotten" by us. You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for the purposes of your use of our products and services
  • Lodge a complaint regarding our use of your data. Please let us know first, so we have a chance to address your concerns

How secure is the data we collect?

We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Reminder

Please do remember that you provide data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure. If you believe your privacy has been breached, please contact us immediately on [email protected]

Where do we store the data

The personal data we collect is processed at our headquarters in Tomball, Texas and in data processing facilities operated by third parties identified below.

By submitting your personal data, you agree to this transfer, storing or processing by us and our third party integrations. If we transfer or store your information outside the United States in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.

Tech business often use third parties to help them host their applications, communicate with customers, manage marketing campagins etc. We partner with third parties who we believe are the best in the field at what they do.

When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in his Privacy Policy.

Here are the details of our main third-party service providers, and what data they collect, store or process in our behalf.

Infrastructure

  • Vivio Tech:Web application and database hosting (privacy policy).
  • Digital Ocean: Web application and database hosting (privacy policy).
  • Cloudflare: Performance, security and encryption (privacy policy).

Analytics

  • Google Analytics:Web application and database hosting (privacy policy).

Comms

  • Mailchimp:Web application and database hosting (privacy policy).
  • Postmark: Web application and database hosting(privacy policy).
  • Twilio: Performance, security and encryption (privacy policy).

Payments

  • Stripe: (privacy policy).
  • Paypal: (privacy policy).

Cookies

We use cookies. Unless you adjust your browser settings to refuse cookies, we (and these third parties) will issue cookies when you interact with our website. These may be *session* cookies, meaning they delete themselves when you leave our site, or *persistent* cookies which do not delete themselves and help us recognize you when you return so we can provide a tailored service.

ForgeBox Development

In general we don't use real user data on development, staging or testing environments. However in some special cases we may need to user real user data in our development and staging environments in order replicate a specific production issue or scenario that wouldn't be otherwise feasible to reproduce. In these uncommon cases we will only use user data for specifically for testing and replication of bugs or issues. After completing the required tests and simulations we will completely remove all real user data from our development and staging environments, including developers' machines.

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